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Google Workspace user provisioning
Google Workspace user provisioning

How to activate the connection to google workspace and let AlexisHR handle the creation of emails during onboarding

Mio Mattsson avatar
Written by Mio Mattsson
Updated over a month ago

To activate the integration you need to be an Owner in AlexisHR. You also have to have the permission Super Admin role in Google Workspace to set up integrations and create emails.


Via this integration AlexisHR can create emails in Google Workspace during onboarding. Any domain connected to your account can be created (as long as it is marked Active in Google Workspace and not an alias).

Activating the integration consists of two important steps. Please see below the steps.

Step 1: Go to Integrations in the settings part and set up the integration as you can see in this video below ⬇️

Step 2: Once the integration has been activated, go to Onboarding templates in the settings and make sure to add "Work email" as Employer field in your onboarding. See in the picture below ⬇️

When you will onboard a new employee make sure to add their future email address as you can see in the picture below ⬇️

If the domain in the work email you enter match a domain in Google Workspace this button will appear in the Summary step of the onboarding. Check the box under "Email provisioning" to create the email. ​

AlexisHR will send an email to the new hire to activate their new email in Google Workspace either when invite is sent or at a time you pick!


Information sent to Google Workspace

  • First name*

  • Last name*

  • Work email*

  • Private phone (set as recovery number) **

    *required

**Private phone needs to be in a valid format if it exists.


Troubleshooting

Here you can find the most common issues and answers on how to fix them

I can't see the "Email provisioning" information in the Summary step

You need to make sure the onboarding template contains the field "Work email" and that this has been filled out (set the field as required in the template if needed).

An email is not provisioned in Google

There is validation on the Private phone since that will be the number defined as recovery number. Check that if a private phone exists that it is a correct format.


There's an error message with the wrong domain in it

AlexisHR can only create email for domains added in Google admin. This is set in your Workspace admin dashboard, see this article.

Permissions required from the user in Google Workspace

These are the permissions the account you link with AlexisHR has to have for the integration to work as expected

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