If you aren't receiving notifications in the app, please check the following steps:
Log in to the &frankly app and go to Settings > Notifications. Make sure that the notifications are activated. If you have chosen to get notified once a week and not whenever questions are asked, there might be questions scheduled to open later in the week.
Go to your phone settings and make sure that you allow notifications from &frankly.
Ask your manager or a colleague if there are questions open this week, in other words, make sure that you really should have gotten a notification.
Ask your manager to check if your user has a group membership in &frankly
If these solutions don't solve the problem, please contact [email protected] and we will try our best to help you!
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